Frequently Asked Questions - FAQ

{slider=As USM's staff that gets the University's Grant, is it a compulsory for me to send a copy of my articles/projects to the library? }
Yes, it is a compulsory to send your articles/projects to the library because it will be kept as an archive collection for the university.
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{slider=Can I bring my child to enter library? }
Library allows only staff children to enter Library with the supervision of their parent. Students' children are not allowed except for a short while such as for borrowing or returning books at circulation counter.
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{slider=Can I get an acknowledgement letter?}
Yes, but only by request by providing information of the donor such as name and address or email.
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{slider=Charging Area?}
There is a lot of power plug to charge any of your ICT equipment. Just used it properly. :)
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{slider=Do customers need to pay for the lockers?}
No its free.
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{slider=Do library allow customers to bring their bags into the library?}
Yes, we do allow customers to come in with eco-bag or laptop bag. However backpack is not allowed due to many pockets which make Library staff difficult to check at the entrance. Meanwhile, Library provides lockers outside the building for locating customers' belonging.
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{slider=How can I suggest a purchase for the Library?}Library only accept suggestion for purchasing from lecturers only. If students want to suggest, they may do so through their lecturers or supervisors. The suggestions can be directed to acquisition division via email to Alamat emel ini dilindungi dari Spambot. Anda perlu hidupkan JavaScript untuk melihatnya.
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{slider=How to access online databases from outside campus? Using Off Campus login.}
Off Campus Log In ( ezproxy )
Go to www.lib.usm.my and click off campus log in.
Please enter your USM official email address and password for example Alamat emel ini dilindungi dari Spambot. Anda perlu hidupkan JavaScript untuk melihatnya. , Alamat emel ini dilindungi dari Spambot. Anda perlu hidupkan JavaScript untuk melihatnya. and Alamat emel ini dilindungi dari Spambot. Anda perlu hidupkan JavaScript untuk melihatnya. (for
staff) or Alamat emel ini dilindungi dari Spambot. Anda perlu hidupkan JavaScript untuk melihatnya. (for student) to gain access to USM databases.

If you face any problem, please email directly to Alamat emel ini dilindungi dari Spambot. Anda perlu hidupkan JavaScript untuk melihatnya.
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{slider=Library Bag Policy}
Only EcoBag is allowed to enter the library. Keep green guys :).
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{slider=May I bring food and drink inside library?}
No, any foods and drinks are prohibited in the library except plain water. Actually, library provides water dispenser at several spots for customers' convenience.
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{slider=May I used Carel Rooms & Lockers?}
There are – carrel rooms available in the library. Customer is allowed to use the room for one semester with RM Lockers are provided in front of the library to store customer's belonging. There are 3 types of lockers; free of charge, RM0.20 per use or RM10 per semester.
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{slider=Please explain about Library Collection?}
Basically, library collection comprises of two types; open shelf collection and special collection. Open shelf collection can be borrowed by customers, while special collection abides to certain rules and mainly for internal use only. For more details, please download and refer to library guide book Here!
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{slider=Registration for Wifi?}
Please click this website to register your USMSecure WiFi
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{slider=What I need to do to visit library?}
Please write in an official letter to Head of department, AMDI Library by stating the details of the visit including visit's objective and number of visitors.
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{slider=What kind of attire that library allows?}
Library is following the dress code provided by the University. Short skirt and pant (above knee) is strongly prohibited.
What should I do if I want to donate my book's / articles collections to the library?
You should send it to the Librarian at Serials and Documents Division, Perpustakaan Hamzah Sendut 2, Universiti Sains Malaysia. Any inquiry, please e-mail to Alamat emel ini dilindungi dari Spambot. Anda perlu hidupkan JavaScript untuk melihatnya..
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{slider=What should I do when I lost or damage library books?}
Lost or damage item is under customer's responsibility. Please report to counter immediately because we need to check the current price of the item. Next, customer is advised to replace the item by his own (buy from any bookshop) or we will charge double price (if we handle the acquisition process). For any inquiry, please email to Alamat emel ini dilindungi dari Spambot. Anda perlu hidupkan JavaScript untuk melihatnya.
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{slider=What type of educational collections can be donated as gifr to USM Library?}
All types of educational collections in printed or non-printed format except brochures.
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{slider=Who is eligible to enter the Library?}
Only registered members are allowed to enter the library. Customers must display their smart cards upon entering and all time in the Library.
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